jiliasia7 Privacy Policy

When you register on jiliasia7, we collect your full name, date of birth, email address, mobile number, and your chosen username and password. We also collect a copy of a valid Philippine government-issued ID — such as a PhilSys card, passport, or driver's licence — as part of our Know Your Customer (KYC) verification process required under anti-money laundering rules. This identity information is used solely to verify that you are who you say you are, that you meet the minimum age requirement of 21 years old, and that we can correctly identify your account if you need support. We do not use your identity documents for any purpose outside of verification, compliance, and fraud prevention. All identity documents you submit are stored with restricted access and encrypted at rest.

To process deposits and withdrawals in Philippine pesos via GCash, Maya, or bank transfer, we collect the details associated with those payment methods — including your registered mobile number or account identifier for each method. We do not store your full payment credentials such as PINs or passwords; those remain between you and your payment provider. We do retain a record of every transaction made on your jiliasia7 account, including deposit amounts, withdrawal requests, bet stakes, and winnings, as required for regulatory compliance and to resolve any disputes you may raise. Transaction history is accessible to you at any time through your account dashboard. If you contact support about a payment matter, our team may access your transaction records only to the extent necessary to resolve your query.

When you browse and use jiliasia7, we automatically collect certain technical information, including your IP address, device type, operating system, mobile browser version, pages visited, bet selections made, time spent on each section, and the referring URL that brought you to the site. This data helps us understand how Filipino players use the platform so we can improve performance, fix technical problems quickly, and ensure that the mobile experience works well on the handsets and connections most common in the Philippines. We also use this data to detect unusual account behaviour that may indicate fraud, account sharing, or automated betting activity. Technical usage data is retained for a limited period and then aggregated or deleted. This data is not sold to third parties.

If you contact jiliasia7 support — whether by live chat, email, or any other channel we make available — we retain a record of that conversation, including your name, account details, the nature of your enquiry, and any documents or screenshots you share with us. These records allow us to provide consistent help across multiple interactions and to audit the quality of our support. If you subscribe to any platform notifications or updates, we also store your communication preferences so that we only contact you through channels you have agreed to. You may update your communication preferences at any time through your account settings. We do not use support conversations for marketing purposes without your separate consent.

jiliasia7 does not sell your personal data to any third party, and we do not share it for advertising or marketing purposes without your explicit consent. We do share your data with a limited set of trusted service providers who help us operate the platform — for example, payment processors such as GCash and Maya who need your transaction details to complete payments, identity verification providers who assist with KYC checks, and cloud infrastructure providers who securely host platform data. Each of these providers is bound by contractual data protection obligations and may only use your information for the specific purpose we have engaged them for. We will also disclose your information to Philippine regulatory bodies, law enforcement agencies, or courts where we are legally required or permitted to do so, including in response to a valid court order or a regulatory investigation.

Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have a number of rights regarding your personal data held by jiliasia7. You have the right to be informed about how your data is used, the right to access a copy of the personal data we hold about you, the right to correct any inaccurate or outdated information, and the right to request erasure of data we no longer have a legal basis to retain. You also have the right to object to processing carried out on the basis of legitimate interest, and the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, please contact our support team through your account; we will respond within the timeframe required by applicable law. Some requests may require identity verification before we can act on them to protect your account security.

We retain your personal data for as long as your account remains active and for a defined period after closure, as required by Philippine law and our licensing obligations — typically this is a minimum of five years for financial and identity records. After the required retention period expires, your personal data is securely deleted or irreversibly anonymised. jiliasia7 uses industry-standard security measures including encryption in transit and at rest, access controls that limit staff access to personal data on a need-to-know basis, and regular security reviews of our platform infrastructure. No online system can be guaranteed to be completely secure, and you also have a responsibility to keep your login credentials safe. If you believe your account has been compromised, please contact support immediately and change your password without delay.

jiliasia7 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in Philippine law, or changes to the services we provide. When we make a material change to this policy, we will notify active account holders by a prominent notice within the platform or by email before the changes take effect. The date at the top of this page always shows when the policy was last updated. Your continued use of jiliasia7 after any update constitutes acceptance of the revised policy. If you have questions about this Privacy Policy or how your data is handled, the FAQ page covers many common queries, or you may raise a support request directly through your account. For responsible gaming information, please visit our Responsible Gaming page.